Frequently Asked Questions

Everything you need to know about bringing Cult Outcast into your home.

What is the typical shipping timeframe for home decor orders?

Standard shipping usually takes 5-7 business days within the continental US. For larger furniture items or custom pieces, please allow 2-3 weeks for specialized freight delivery.

What is your return policy for damaged or unsatisfactory items?

We offer a 30-day return window. If your item arrives damaged, please contact us within 48 hours of delivery with photos to receive a full refund or a free replacement.

Are your products ethically sourced?

Yes, Cult Outcast prioritizes sustainable manufacturing. We partner with artisans and factories that adhere to fair labor practices and use eco-friendly materials whenever possible.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track the status of my order?

Once your order is processed, you will receive an email confirmation containing a tracking link. You can also view your order status by logging into your account on our website.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm for orders over $200.